Privacy Policy
Chillex Pty Ltd ("Chillex", "we", "us") respects your privacy. This policy explains how we collect and use personal information when you visit our website or contact us.
Information We Collect
When you submit our contact form, we collect the following information:
- Name
- Company name
- Email address
- Phone number (if provided)
- Message content
We also collect anonymous usage data through Google Analytics 4 if you accept cookies.
How We Use Your Information
We use contact form information to respond to your enquiry. We do not sell or share your personal information with third parties for marketing purposes.
Analytics data helps us understand how visitors use our website. This data is collected only with your consent.
Cookies
Our website uses a consent cookie to record your analytics preference. Google Analytics 4 loads only if you accept cookies. You can decline analytics cookies and still use the website.
Security Measures
Our contact form uses security measures to protect against automated submissions and unauthorised access. These include token validation, spam filtering, and submission rate limits.
Data Retention
We retain contact form submissions for as long as needed to respond to your enquiry and maintain business records. You may request deletion of your data at any time.
Your Rights
You may request access to, correction of, or deletion of your personal information. Contact us using the details below.
Contact
For privacy enquiries or data requests, email inbound@chillex.com.au.
Last updated: 13 June 2026